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Support

Free support options:

  • For usage or development questions and problems check the on-line Documentation and Release Notes for your version. You can also read answers to questions, and post your own questions at the Discussion forum where other users and developers are free to answer.
  • For bugs and feature requests, the preferred method is to use the SourceForge forms

    You can also send email to bugs at nano-hive.org. For bugs, please include as much of the following information in your email as is appropriate:

    1. The version number of Nano-Hive and all activated plugins. This information is enumerated in the log/Nano-Hive.log file, but if the log file is not generated, please include the versions manually.
    2. Your operating system (including version: use 'uname -a' for Solaris/Linux, 'ver' for Windows) and hardware (x86, sparc, etc.)
    3. A description of the problem and the steps to take to reproduce it (if known.)
    4. A copy of your conf/configs.txt file, simulation workflow script, simulation specification file, input entity files, and any other relevant files used to reproduce the bug.